Free Seminar on ‘SLAs – The key to evoking performance from your entire supply chain’

 
Free Seminar on 'SLAs - The key to evoking performance  from your entire supply chain'
Venue : Emarat Atrium (Seminar Room),
Sheikh Zayed Rd,
Dubai
Date : 13/01/2013
Time : 6:00 pm - 8:00 pm
Bookings are closed for this event. View Location Map

Learn how a Performance Based SLA can help IT both, better align IT services to its customers and continuously improve service level performance.

The Presentation covers:

  • Aligning IT Goals, Metrics and Targets to Business Goals
  • Using back to back performance measurements along the entire length of the IT value chain
  • What gets measured gets done…. Aligning Key Suppliers KPIs to your KPIs
  • Adopting one Corporate IT Master Services Agreement
  • Known Benefits
  • Case Study on both, Internal and External SLAs by DUBAL

For more information / to confirm your attendance, kindly contact
Mr. Salman Viralipurath | Tel: 971-4-3431950 | Email: salman.viralipurath@dqg.org

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