|
We look forward to sharing with you in our next newsletter
the news and upcoming events of Dubai Quality Group as well as strategic
perspectives on quality issues in Dubai
| |
|
|
Special
Program Endorsed by Dubai Quality Group - Up Your
Service! (Workshop)
 By
Ron Kaufman
Organized by Right Selection
Venue:Le
Meridien, Dubai
Date: 1st March 2004
Registration: 8:30 a.m.
Time: 9:00 am - 5:00 pm
All Dubai
Quality Group Members will receive a discounted
rate - at DHS 950/participant
A dynamic,
lively and enlightening seminar with Asia's leading
expert in Service Partnerships and Customer Focus.
A full day
training featuring all three of Ron's most popular
and powerful presentations: "The Secrets of Superior
Service", "Partnership Power" and "Service Encounters
of the Third Kind".
An extraordinary
opportunity to educate and motivate your entire
service team. Don't miss this day of high content,
energy and impact! See you there!
For more
information and registration kindly click this URL
REGISTER NOW ! |
| |
|
| |
"Timeless
Leadership" (Seminar)
By
OMAR KHAN
Venue:
Le Meridien Dubai
Date:
23rd February 2004
Registration:
6:45 pm
Time:7:30 pm - 8:30 pm
Dubai
Quality Group in support with Right Selection proudly
invites you to attend an Evening Seminar.
Attend
and you will discover significant strategies for
encouraging peak performance at your workplace.
Learn how you can maintain a well coordinated inspired
team capable of achieving clear business objectives
through support & encouragement.
Omar
Khan is one of the world's most globally savvy leadership
success coach, innovative presenter and change pioneer.
He guarantees you a learning process with a rousing,
interactive and utterly distinctive experience.
For
more information click this URL
This
Event is sponsored by
|
| |
|
| |
Activity
Based Team Work Program (Workshop)
By Graham Nugent
Venue:
Hatta Fort Hotel
Date: 24th February
Time:
8:30 am - 4:30 pm
Built
around a series of PROJECTS and ACTIVITIES at the
HATTA FORT HOTEL - a very different learning environment
from the " classroom " - this TEAMWORK ACTIVITY BASED
LEARNING Program - EXPERIENTIAL LEARNING / LEARNING
by DOING - provides learning and lifetime memories
from the experiences, fun and challenge.
For more information click this URL
|
| |
|
| |
>
Advanced Administrative
and Secretarial Skills (Workshop)
By Haseeb Hasan
Venue:
Metropolitan Palace, Dubai
Date: 22nd - 24th February 2004
Registration: 8:30 am
Time: 9:00 am – 4:30 pm
Has
your secretary adjusted to your level of perfection
- yet!"
They Say "A Good Secretary is a rare commodity."
We Say "A good secretary needs to be developed"
For more
information
click this URL
|
| |
|
| |
ISO 9001:2000 Lead Assessor
(Workshop)
By Jacob T. Varghese
Venue:
Metropolitan Palace, Dubai
Date: 6th - 10th March 2004
Registration: 8:30 a.m.
Time: 8:45 am – 19:30 pm
This
highly interactive course aims on developing both
knowledge and practical skills and is strongly recommended
for Management Representatives, Quality Managers
and auditors. This course is equally suitable for
those who will undertake the audits of their Suppliers
on behalf of their organisation. There will be mixture
of tutor led sessions, exercises and workshops enabling
delegates:
This course is essential for those who wish to register with IRCA
For more
information
click this URL
|
| |
|
| |
Check
out our website www.dqg.org
for more information on upcoming events
|
| |
|
| |
| |
|
|
|
| |
|
|
|
| |
| Dubai Quality Group participates in Abu Dhabi General Womens Union Program 2004 - Abu Dhabi
Dubai Quality Group is pleased to announce its participation with the Abu Dhabi General Womens Union Program 2004 in Abu Dhabi, an exhibition that showcases traditional handicrafts, homemade essences, and different traditional garments - all products of women residing in Abu Dhabi. This exhibition was organized under the patronage of Sheikha Fatma Bin Mubarak Al Nahyan,
To promote the activities of these participants and create awareness on developing their business and commercial skills, Dubai Quality Group was proud to be represented by Dina Faidi and Dr. Fatma Al Shamsi who presented to participants on the importance of cultivating Leadership Skills, Management Skills, Adaptability, Productivity, Creativity, and Community Achievements/Contributions in this society. Participants of this presentation were encouraged to become " doers " in this society and all were enlightened to making use of their talents in the business world.
|
|
| |
|
|
| |
| |
| Evening Seminar - Business Case For Corporate Sustainability
On 21st January
2004 Dubai Quality Group in collaboration with Emirates
Environment Group conducted an Evening Seminar for
its valued members on The Business Case For Corporate
Sustainability, the presentation was conducted by
Ulrich Steger, Director of Institute of Management
Development (IMD) Forum on Corporate Sustainability
Management, CSM Members gathered at Dusit Dubai
to discover more about the real drivers for corporations
becoming more sustainable.
As part of Dubai Quality
Group's initiative to promote dialogue on some of
the major issues that influence the business community,
Dubai Quality Group is organizing series of forums,
one such forum was to discuss, "the future of real
estate in Dubai".
Forum participants were from Better Homes - Linda
Mahoney, Eqarat.com - Ali Al Rahma, Cosmos International
Traders Middle East - Ram Buxani, Damac - Hussein
Sajwani, and SS Lootah Group- Saleh Lootah
The event took place at Dubai
Chamber of Commerce and Industry and was sponsored
by DAMAC
Forum leaders had an opportunity
to express their vision - followed by detailed question
and answer session.
A short quiz in line with
the subject of Real Estate was conducted during
the forum - Dubai Quality Group would like to congratulate
Sunil Sawlani - prize winner of the quiz
Event sponsored by:
|
| |
| |
|
| Events
Calendar (January - June 2004)
 Dubai
Quality Group will be organizing executive development
programs effective January until June 2004 - click
here to view the schedule.
Let us know the courses you would be interested
to register for and also feel free to give us your
input as to the type of courses you wish to attend
which are not included in the list !
|
| Back to top |
|
|
|
| |
|
|
|
|
| HR SUBGROUP |
| |
| Upcoming Sub Group Meeting
on 29th March 2004 at 2:30 PM at Commercial Bank of
Dubai |
| |
| |
|
|
|
| |
|
|
| |
|  Employee
Recognition and Praise.
Does it improve quality, performance and productivity?
Does it keep them motivated and loyal?
By Bob Urichuck
Maintaining
a motivated staff is not always the easiest of tasks,
but it does pay off for you, your customers and the employee.
This article focuses on closing off periods, or events,
with employee recognition.
If you want to avoid losing your best employees, and
encourage others to do better recognizing them publicly
may save yourself the time and money of having to find
and re-train new staff.
As you prepare to enter a new
year, season, quarter or month, you must take the time
to reflect on what made the last period, or event, successful
and what could have made it better.
>>read
more |
| |
|
| |
| The
Need for Institutional Intervention in Skills Development
in the UAE
By Centre for Labour Market Research & Information (CLMRI),
Tanmia
The rapid changes in technologies and the consequences
of economic liberalization and globalization, are posing
serious challenges to the training and skills development
systems in all countries (Gill, Fluitman and Dar, 2000).
They need to be more flexible, become more enterprise-driven,
should be built on partnerships between public and private
sectors, and provide for "decent work".
>>read
more |
| |
|
| |
Zero
Defects: Do We Really Understand
By Patrick Donnally, Harrington Middle East
A few years ago Intel Corporation experienced
a design error in its recently released Pentium microprocessor.
Rather than addressing the problem as something that should
never occur they decided to try and explain it away. They
stated that "errors happen", that the probability of failure
was very small and that users should live with it, they
stated that replacement would be too costly for Intel,
etc. Intel's problem and their immediate efforts to expain
away the situation did not sit well with computer customers
around the world. The above situation and Intel's response
illustrates a very important point....many organizations
throughout our current global economy still do not understand
the concept of "zero defects" and the profound impact
that it has on the long term success of the company. Had
Intel understood and embraced the concept as a basic corporate
strategic policy, they would have saved themselves untold
millions of dollars and an immeasurable amount of lost
customer good will.
>>read
more |
| |
|
| |
| 2003
- Hard to forget, easy to remember*
You have thought about re-engineering your organization.
While an optimist would see a glass half-full and a pessimist,
half-empty, a rational assessment of events in the Gulf
region during 2003 throws up a mixed bag, just the way
that any developing society should evolve. While there
were enough incidents in the region that could be construed
as aberrations in an age of peace, there were ample events
that sought peace and development in a time of war.
>>read
more |
| |
| |
|
|
| |
| Member
Update |
|
|
New Members
| Corporate: |
| |
| Affiliate: |
- HP - Hewlett Packard
- Cedar
- Edutech
|
|
|
|
|
| |
| Feedback |
|
|
|
Here is a good opportunity
for you to share your ideas and views with us...
|
|
|
Dubai Quality Group regret that they
cannot accept liability for error or omissions from other
sources contained in this publication. The opinions and
views contained in this publication are not necessarily
those of Dubai Quality Group. All copyrights are reserved.
No part of this magazine may be reproduced without our
written permission.
To unsubscribe please send an email
to Rima Khodr |
|
|
